- #Onedrive sync settings how to
- #Onedrive sync settings Offline
When the user chooses to merge files in Office (Excel in this example), the following error is displayed, prompting the user to create a duplicate file.Ī similar message appears in PowerPoint as well (prompting the user to create a duplicate PPT file).
Other Office file types (Excel, PowerPoint) are not as user-friendly as Word when it comes to conflict resolution. At this point, the user has to resolve the conflict manually and either accept or reject the changes added to the document, 1 conflicting change at a time.However, where the text differed, it could not merge those changes intelligently, so it then prompts the user to resolve this manually It recognized the same text that both users typed in, so it was smart enough not to duplicate it. At this point, Word can merge the changes.Once again, the user is offered to resolve/merge the documents using the Office Apps.User Mary is making changes to the same section of the document, while online.Scenario 2: Users modify the same paragraph of the same Word Document
And that is the merged version that will be saved to SharePoint! It will take a few seconds for it to appear, but you will notice both changes appearing in a single document 5-10 seconds after you open it.
At this point, the document will open up, and Word will try to merge/make sense of the two versions of a document. Since we do not want two separate files created, we choose the first option ( Open in Office to merge changes). At this point, it will offer the user to either keep both files or open a document in the native application so further analysis/merging can occur there. At this point, OneDrive sync is trying to merge the changes automatically however, when this can’t happen successfully, the user has to resolve it manually. Greg clicks on the error message and gets another suggestion to resolve the issue. #Onedrive sync settings how to
Click to learn more about this issue and how to resolve it Greg then becomes available online, so the changes he made earlier are now synchronized to SharePoint, he gets the following message: OneDrive needs your attention.When Mary exits the document, her changes automatically become available in SharePoint (because she is online).User Mary is making changes to the document, while online.
#Onedrive sync settings Offline
User Greg, making changes locally on the computer, while offline. Scenario 1: Users modify different parts of the same Word Document The original document consists of lots of text (paragraphs) and looks like the sample below. User 2 (Mary) is working from home and is making changes online, while being connected to Wi-Fi (while Greg is offline). User 1 (Greg) is making changes offline (while flying on an airplane, with no Wi-Fi connection). :max_bytes(150000):strip_icc()/OneDriveSettingsBig-588f6f933df78caebcfe1a1e.png "onedrive sync settings")
2 employees (Greg and Mary) work on the same Word document during the day. I will use the following assumptions/uses case for this post: However, if other users modify the same files in the meantime, then this presents a challenge to OneDrive sync – which version is the correct one? And that is exactly what I will try and explain in this post. If none of the files being synchronized had been modified by other users during that blackout/offline period, all is good. However, if one of the users goes offline for a period of time (or has a poor internet connection), makes some changes to the files during that period, then goes back online, it is a different story. When users are always online (connected to Wi-Fi), sync issues rarely occur, because of co-authoring. In this article, I will explain “By Design” sync issues. “By Design” Issues (i.e., related to routine/everyday collaboration scenarios). User Error (i.e., user exceeded the sync limit). Technical issues (i.e., related to a specific user/laptop). There are different reasons why you might run into sync conflicts, for example: One thing I want to clarify first is that this post is not meant to explain every single sync conflict scenario. In this post, I would like to explain how OneDrive Sync resolves those various sync conflicts. Lately, however, sync conflicts are caused by the way we collaborate and interact with documents. In the old days, with the old version of the OneDrive sync client, sync conflicts were primarily caused by the application itself. Ever since we had OneDrive Sync, we had sync conflicts.
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